Although we're proud of our products, services, and technology, nothing matches the pride we have in our staff. You see, we learned long ago that we're really in the business of building relationships. For that reason, we put a premium on hiring only the most qualified individuals to serve on our team.
Every person on our staff is committed to providing excellent customer service and producing high-quality products and services. As you work with us in the future, we're confident that you'll find this to be true.
Pat Coté, a graduate of Central Connecticut State University, holds both a BA degree in Graphic Design and a MS degree in Art Education. With over 28 years of experience in business, Pat has worked in both estimating and customer service. Together with her husband and sons, she has been involved in local musical theatre productions for 26 years. This has lead to involvement in various off broadway productions in NYC. Pat is also a Cantor/Organist at Sacred Heart Church in East Berlin, CT.
Mike CannataAccount Executive
A 1979 graduate of the Rochester Institute of Technology, Mike has been in the printing industry since 1975. Prior to his employment as an Account Executive at Hitchcock in 2003, he had experience in production, plant management and sales. Mike works with museums, colleges, non-profit organizations and award winning designers in CT, New York and Massachusetts. When not servicing his clients, he can be found maintaining his circa 1840 Greek Revival home in Higganum, CT or out cycling with his two sons, keeping in shape and having fun.
Carl GlendeningAccount Executive
Carl, who graduated with a Journalism degree from The University of Connecticut, has been learning about printing from his father, a retired pressman, since he was a young boy. He has worked in the graphic communications industry in typography, pre-press, commercial sheet-fed, variable data and distribution sales for more than 35 years. He enjoys fishing, hiking canoeing and the outdoors with his three kids, as well his interest in US Men’s National Team soccer, NY Football Giants, Yankees, home brewing, gardening and DIY home and landscaping projects.
Melissa RamosAccount Executive
Melissa is a 2003 graduate of Central Connecticut State University with a degree in Graphic Design Management. She joined the Hitchcock team her senior year as an intern in the prep department. With a desire for more experience in the printing industry, Melissa moved into sales and customer service. In her spare time she enjoys travel and time spent with her husband and children.
Justin CotéCustomer Service Representative
Justin Coté is a 2005 graduate of Berlin High School and attended Central Connecticut State University. He joined the team at Hitchcock Printing in 2007. A lifelong resident of Berlin, he is president of The Berlin Community Theatre and has directed shows for the Berlin Upbeat Summer Theatre. In his spare time he enjoys training and running in marathons in New England.
Brian ErwinCustomer Service Representative
Brian began his graphic arts career in 1989, after graduating from the Computer Processing Institute. His background includes experience in all aspects of pre-press. Brian enjoys historic architecture and spending time with his family.